Success factors are things that need to work/be within the final design to meet the needs of the persona.
Success Factors for our Primary Persona Include:
1. This product must show the capacity of the commuter lounge/microwave for it to be successful for Sally.
2. This product must have a messaging system for it to be successful for Sally.
3. This product must have a map that locates resources for commuters for it to be successful for Sally.
Success Factors for our Secondary Persona Include:
1. This product must collaborate with the gyms on campus for it to be successful for John.
2. This product must have features that are available at night for it to be successful for John.
3. This product must have a Q and A section for it to be successful for John.