Interviews are important to get the raw reactions and experiences. designers can learn about the user experience through interviews.
Below is our interview questions, responses, and reflection.
Interview Questions:
1. Are you a commuter?
2. Have you ever lived on campus?
3. What issues did you run into when you first started commuting?
4. What is your favorite part to being a commuter?
5. Least Favorite?
6. Are you able to find commuter resources easily?
7. Do you have commuter friends?
8. Do they run into similar problems?
1. Are you a commuter?
2. Have you ever lived on campus?
3. What issues did you run into when you first started commuting?
4. What is your favorite part to being a commuter?
5. Least Favorite?
6. Are you able to find commuter resources easily?
7. Do you have commuter friends?
8. Do they run into similar problems?
Interviewee:
- Katie Smith: 4th year sonography student (Commuting for 3/3 years of college)
1. Yes
2. No
3. I couldn’t find microwaves, places to store my items, making friends.
4. I enjoy living at home and having my own space.
5. Parking and dealing with the stress of traffic.
6. Yes- Ohio Union
7. A few
8. Yes, but we worked together to figure out out problems. We discovered help at the Union and helped each other.
1. Yes
2. No
3. I couldn’t find microwaves, places to store my items, making friends.
4. I enjoy living at home and having my own space.
5. Parking and dealing with the stress of traffic.
6. Yes- Ohio Union
7. A few
8. Yes, but we worked together to figure out out problems. We discovered help at the Union and helped each other.
Reflection Questions and Answers:
What facts/information was surprising to learn (if any)?
- Most of the information we got out of the interview was pretty similar with what we were expecting to hear, so nothing was surprising to hear.
What facts/information may change the way you are thinking about solving the problem (if any)?
- Again, the information was similar to what we were expecting to hear, so it did not really change the way we were thinking about solving the problem.